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Microsoft to Change Floor Professional four Items With Flickering Screens

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After receiving complaints relating to a display flicker defect in some Floor Professional four units, Microsoft has supplied to interchange the eligible units freed from cost. The defective Floor Professional four items certified for substitute needs to be lower than three years previous (by date of authentic buy), Microsoft stated in a post on its help web page late Friday.

Microsoft in its submit stated, “If display flicker persists with all present updates put in, please contact Microsoft help. As soon as an agent has decided that your machine is eligible for substitute, you’ll need to arrange your Floor for service. We are going to ship you a substitute machine as quickly as you come back your present machine. Sometimes, it would take 5-Eight enterprise days so that you can obtain an change machine from the date that you simply ship your present machine again to us.”

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All variants of the Floor Professional four are coated below this programme, which incorporates each client and business machines. Customers which have already paid for a screen-replacement will get a refund. The tech large has clarified that the changed units shall be refurbished.

In February, Microsoft had stated that it was monitoring the state of affairs.

(This story has not been edited by NDTV employees and is auto-generated from a syndicated feed.)



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